13. Labels are printing faintly or appear faded.

1. LabelRange printers uses direct thermal technology, and its printing quality may not be as good as laser/inkjet printers. All thermal label printers have similar characteristics. If you require a better print effect, please choose the BT620 Printer as it is designed with a 300DPI resolution.

2. Ensure that you are using the original Labelrange power source and the printer cover is securely closed. Press both sides of the printer cover to confirm it's properly sealed.

3. The printing quality of the label depends on the label manufacturer. Avoid poor-quality labels as they can negatively impact printing performance. Check if you changed the label paper brand?

4. Ensure your label page content takes up the whole label. If there are extra borders, your design may be "shrunk" when printed, resulting in poor content quality.

5. Open your printer to check if anything is stuck on the print head or rubber roller. Remove any obstructions and clean. Regularly clean the print head and rubber roller.

6. If you are printing a PDF file, please try to open the file using Adobe Reader for better printing results.

7. Please always download the latest driver software for the printer from our website for the best results.