1) Pls make sure that your page size to match your label size .
Like your label page with 4x6’’ ( mean 100x 150mm) and using 4x6’’ label paper , and pls choose 100x150mm paper size for printing.
Go to the Control Panel > Devices and Printers > Right click on LP620 Printer/LP320 Printer > Printer Preferences > pls choose paper size.
Access these settings directly from the print menu and choose paper size.
2)LabelRange Printer will start automatic label identification when you load the label. If not learn , the printing will be not correct . you can also press and hold the top paper feeder button until hear one beep and then release,it will learn the label too.
3) Pls note to change label to 4x6’’ when you printing label from platforms like Paypal,Ebay,Shopify,Etsy,Shipstation...,if label with 8.5x11’’ ,it will printing tiny or large.
Pls get our support if you not clear how to setting the label to 4x6’’,thanks
909 662 1383 (text)
4)Pls make sure the blue guides are flush against the label with no gap.